Frequently Asked Questions
Everything you need to know about our sustainable essentials.
What materials do you use in your clothing?
We prioritize the planet by using GOTS-certified organic cotton, Tencel Lyocell, recycled wool, and recycled nylon. Each material is chosen for its durability and low environmental impact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, underwear must be unopened to qualify for a return.
How should I care for my organic basics?
To extend the life of your garments and save energy, we recommend washing at low temperatures (30°C), using eco-friendly detergent, and air drying instead of tumble drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking link. You can use this link to monitor your package's journey in real-time.